To protect the liberty and the rights of the owner of the information, HD Hyundai Construction Equipment Co. Ltd. (hereinafter the Company) lawfully processes and safely manages the personal information in compliance with the Personal Information Protection Act and the related laws. Accordingly, we formulated and disclosed the Personal Information Processing Policy as follows to inform the information owner of the procedures and the standards for the processing and the protection of personal information and to promptly and effectively address relevant grievances.
| Item No. | Item Name |
|---|---|
| 01 | Items of Personal Information Processing |
| 02 | Purpose of Processing Personal Information |
| 03 | Period of Processing and Retaining Personal Information |
| 04 | Provision of Personal Information to a Third Party |
| 05 | Process and Method of Destroying Personal Information |
| 06 | Measures to Ensure Personal Information Security |
| 07 | Matters Related to Installation, Administration and the Refusal of Devices to Automatically Collect Personal Information |
| 08 | Rights and Obligations of Information Owners and Legal Representatives and Method of Exercising the Rights |
| 09 | Entrustment of Personal Information Processing |
| 10 | Personal Information Protection Manager (in Charge of Addressing Requests Regarding Personal Information) |
| 11 | Changes to Personal Information Processing Policy |
The Company collects the personal information of customers, prospective customers, and other interested parties as follows.
| Personal Information Processing | Items of Information Processing |
|---|---|
| Customer support (online inquiry) |
|
The Company processes personal information for the following purposes. The personal information process will not be used for any purpose other than the purpose below. If the purpose of the use is changed, we will take necessary measures such as obtain separate consent pursuant to Article 18 of the Personal Information Protection Act.
| Processing personal information | Purpose of information processing |
|---|---|
| Customer support (online inquiry) | Addressing requests and grievances |
The Company processes and retains the personal information during the period of retaining and using the personal information, which period is agreed upon when collecting the personal information is collected from the owner of the information.If the information needs to be preserved in accordance with the relevant laws and regulations, the information may be retained for the legally required period.
| Personal information processing | Period of processing and retaining the information |
|---|---|
| Customer support (online inquiry) | Three years |
The Company does not provide to a third party the personal information of the information owner. The personal information is provided to a third party only in such cases as when the information owner consents to such provision, or the personal information needs to be provided to a third party under Article 17 or Article 18 of the Personal Information Protection Act. If personal information is to be provided to a third party, it will be disclosed in accordance with the Personal Information Processing Policy.
If the personal information retention period has elapsed, the purpose of the information processing has been
achieved, or it is otherwise not necessary to retain the personal information any more, the Company promptly
destroys the relevant personal information. If personal information needs to be preserved otherwise in accordance
with the laws and regulations even though the personal information retention period consented to by the information
owner has elapsed or the purpose of processing has been achieved, the Company will transfer the personal
information to a separate database or store it in a different storage location.
The process and the method of destroying personal information are as follows.
The Company is taking the following measures to ensure the security of the personal information.
The Company does not currently operate a device (cookies etc.) which collects the personal information automatically generated in the service use. However, we may install and administer an automatic collection device subsequently if such installation is necessary to provide the service, and the information owner may have an option of installing cookies or refusing to store any cookies.
Cookies are very small text files which the server which is used to run the website sends to the information owner's browser. Cookies are stored on the hard disk of the information owner. Thereafter, when the information owner visits the website, the website server reads the contents of the cookies stored on the information owner's hard disk. The website server uses cookies to maintain the information owner's preferences and provide customized services.
An information owner has an option of installing cookies, and can configure settings (allowing, blocking, deletion etc. of cookies) through a web browser option.
An information owner may exercise his or her right and request permission to inspect the personal information at any time, or request the Company to correct, delete or suspend processing of personal information. An information owner can exercise his or her right and make a request through writing, phone, e-mail, facsimile etc., in accordance with Article 41(1) of the Enforcement Decree of the Personal Information Protection Act, and the Company will promptly take necessary measures. An information owner can also exercise the right through an agent, such as the information owner's legal representative or a person with authorization. If an information owner exercises the right through an agent, the agent should submit a power of attorney in the form of Attachment no. 11 of the Notice on Personal Information Processing Method. The right to request inspection etc. may be limited by Article 35(4) and Article 37(2) of the Personal Information Protection Act. An information owner may contact the departments below to request the inspection etc. of personal information.
For the effective processing of personal information, the Company consigns the personal information processing to an external service provider as follows. If the content of the consigned work or the service provider changes, we will promptly disclose it in accordance with the Personal Information Processing through this policy without delay.
| Consignee | Consigned Work | Period of Retaining and Using Personal Information |
|---|---|---|
| Easy Media | Maintenance and repair of homepage (managing personal information) | Until the end of the consignment contract |
The Company is responsible for the general management of the personal information. The Company has designated a personal information protection manager and the department in charge as listed below to handle complaints and provide a remedy for loss to the information owner in relation to personal information processing.
| Categories | Personal Information Protection Manager | Department in charge of personal information |
|---|---|---|
| Departments / names | People & Culture Department / In general charge of HR Department | People & Culture Department / Senior Manager |
| Names | Kim Hyun-rak | Park Sang-hak |
| Phone numbers | +82-2-479-7722 | +82-2-479-7880 |
| E-mails | hyunrak.kim@hd.com | sanghak.park@hd.com |
| Business hours | (Monday~Friday) 08:00~17:00 / (public holidays, Saturday, Sunday) Closed | |
You may report any personal information protection-related issue which arises while using the Company's services and may report it to the personal information protection manager or the department in charge of the issue. The Company will provide prompt and sufficient responses to a user report. If you need to report or otherwise have consultation about personal information infringement, please contact the organizations below.
This Personal Information Processing Policy will enter into force in October 2024. The previous privacy policy can be found below.